Forgot your password?
Remember Me

1-800-590-0028
  Support > FAQ
 

GraphicMail's Email Marketing FAQs
   
 
Which credit cards does your company accept?
If I do not send out any emails during the month, do I still have to pay the monthly fee?
When do new credits get added to my account?
What is included in the monthly and Pay-as-you-go account?
Do I have to commit for a certain time period?
Do you charge per email or per subscriber?
How many lists can I create?
What is included in the monthly product fee?
How do I make a payment?
Is there a limit to the number of mailing lists we can have?
Are send credits deducted for invalid addresses?
How does the billing work?
How does the price structure of your company work?
If I cancel my subscription, how long will my account be active?
What is included in the free trial?
How do I know when my account has been debited?
How can I change my price plan package?
Which payment plan should I select?
Where do I receive invoices for my payment?
 

Looking for an answer?
Choose from the categories below to find the answers you need.
Specific Functionalities
Agency Edition
Delivery
Designing Emails & Newsletters
Image Library
Import / Export
Mailing List Management
Microsites
Non-Profit Edition
Pricing and Billing
Reporting
RSS Feeds
Security and Privacy
Segmentation
Sending Emails & Newsletters
Subscription Forms
System Requirements
Triggers & Autoresponders
 
GraphicMail Editions
Agency Edition
Corporate Edition
Non-Profit Edition
Private Label Edition

General
Security & Privacy
Pricing & Billing
System Requirements
Trouble Shooting
     

No credit card needed. Zero Risk!

60 days . no obligation
Username *
Password *
Company
First name *
Last name *
Mobile/Tel *
Industry *
Country
Subscribe me to the GraphicMail newsletter
I agree to the terms and conditions
Remember to click the activation link in the confirmation email. Until this is clicked, you can only send test sends to your own email address.

Take the tour

Free Template Library

Programmer?
View our API Documentation

Some of our clients

Get a template custom designed
Home Page   Features   SMS / Texting   Editions   Pricing   Support   Resources About Us    
Buy it   Email Newsletters   SMS / Texting   SME   Monthly subscriptions   FAQs   Resources Company    
    - Create       Corporate   Pay as you go   Tutorials   - Templates T&C    
- Templates Reseller SMS/Texting API - Useful websites Anti-Spam Policy
- List Building Non-Profit Additional Services - Good reading Privacy Policy
    - Manage Contacts
       Private Label           - Glossary Contact us    
- Image Library
    - Sending                          
    - Reporting                      
    - Deliverability                          
    RSS                          
    Microsites                          
    API                            
    Eflyer                          
     


GraphicMail is available in 6 languages with support in 14 countries

  Targeted Email Marketing     Email Marketing Solution and Services     Create HTML Email Newsletter     Privacy     Anti-spam     Terms and Conditions